Last updated: November 2, 2026
Brook-bear is committed to protecting the privacy and security of your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
We process your personal data under the following legal bases:
As a data subject, you have the following rights:
You have the right to request copies of your personal data. We may charge a reasonable fee for this service.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data under certain conditions.
You have the right to request that we restrict the processing of your personal data under certain conditions.
You have the right to object to our processing of your personal data under certain conditions.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
Address: 425 West Georgia Street, Vancouver, BC V6B 1E8, Canada
We will respond to your request within one month. If your request is particularly complex, we may extend this period by two additional months, and we will inform you accordingly.
Brook-bear is the data controller responsible for your personal data. Our contact details are provided above.
For any questions regarding data protection, you can contact our Data Protection Officer at [email protected].
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, typically:
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach, where feasible.
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.
We may update this GDPR compliance statement from time to time. We will notify you of any material changes by posting the updated policy on our website.